Required skills

communication skills to liaise with internal and external personnel on technical operational and business related matters

literacy skills to interpret technical documentation and write reports design solutions and recommendations in required formats

numeracy skills to interpret business requirements and specifications and evaluate possible technical design scenarios for optimum solution

planning and organisational skills to plan prioritise and monitor own work

problem solving and contingency management skills to adapt varied business procedures to requirements

research skills to interrogate vendor databases and website to implement different solutions to meet client business specifications

technical skills to

determine technical specifications

evaluate optimum solutions

produce technical solutions

Required knowledge

business processes

client business domain business function and organisation

compatibility issues and resolution procedures

configuration of internet protocol IP networks

customer and business liaison

desktop applications and operating systems as required

documenting technical specifications

linkage between processes

security protocols standards and data encryption

technologies such as

ICT network topologies

network protocols and operating systems

radio frequency RF networks and principles

optical networks and principles

mobile cellular networks

core networks

access networks

radio frequency identification RFID hardware and software

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

adapt technologies to specified technical solutions

use site design software and hardware

evaluate client specifications against accepted industry practices

produce technical solutions from business specifications

produce information that can be shared between businesses

apply design concepts to business solutions

produce technical reports

make recommendations and offer optimum design solutions

Context of and specific resources for assessment

Assessment must ensure

client functional requirements

business specifications

database software

simulation software

organisational guidelines

networkcomputer layout

site design software and hardware

information on a range of ICT business solutions

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

review of evaluation document prepared by the candidate outlining the impact of technical requirements on the business

oral or written questioning assessing required knowledge

review of research methodologies and the final proposal prepared by the candidate outlining solutions and recommendations

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Dimension and design a radio frequency identification system

ICTTEN5203A Dimension and design a radio frequency identification system

ICTOPNA Design a dense wavelength division multiplexing system

ICTOPN6128A Design a dense wavelength division multiplexing system.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Business requirements may include:

Business specifications may include:

Client may include:

Appropriate person may include:

Problem may refer to:

business

Stakeholders may include:

Requirements may be in reference to:

business

Technical requirements may refer to:

Hardware may include:

Software may include:

Network may include:

Impact may refer to:

Technical solutions may include: